Air Peace cries out as fraudster impersonates staff to dupe passengers

Air Peace has raised the alarm over a suspected fraudster posing as its customer support agent on WhatsApp to defraud passengers making an attempt to ebook flights.

The airline mentioned the suspect was utilizing the telephone quantity 08082894680, pretending to be an Air Peace customer support consultant and tricking unsuspecting passengers into paying for flight bookings.

In a rip-off alert issued by its spokesperson, Osifo-Whiskey Efe, the airline disclosed that the fraudster had been altering the financial institution accounts used to acquire cash from victims.

Air Peace warned that the suspect’s use of its identify was unauthorised and suggested passengers to train warning when reserving flights or making funds.

The airline acknowledged that it doesn’t acquire funds via private or third-party financial institution accounts, noting that passengers ought to solely pay via its official reserving and cost channels.

According to Air Peace, all respectable bookings and funds ought to be made via its official web site, cellular app, accredited journey brokers and gross sales workplaces in cities and airport terminals.

It urged passengers to be cautious of anybody claiming to be a part of its customer support group, particularly these demanding funds on WhatsApp or directing them to unfamiliar financial institution accounts.

“Anyone who comes throughout suspicious transactions or impersonation makes an attempt ought to report instantly via our official customer support channels.

“Always verify booking details and payment instructions through our official platforms before sending money, particularly when dealing with customer service representatives on social media or messaging apps,” the airline mentioned.