The Association of Corporate Communication and Marketing Professionals in Banks (ACAMB) has urged financial institution customers to stay vigilant against phishing scams and different types of cyber fraud, warning that criminals are more and more utilizing pretend financial institution alerts, cloned web sites and impersonation accounts to steal delicate monetary info.
The warning got here against the backdrop of a fraudulent textual content message impersonating numerous banks.
The incident highlights the dangers related to digital banking fraud in Nigeria. In June, Wema Bank suspended its engagements on X, (previously often called Twitter) amid experiences of greater than 70 pretend accounts impersonating the financial institution and its ALAT platform.
In August, Zenith Bank Plc disclosed that it was investigating unauthorised entry to buyer knowledge linked to a worldwide cyberattack.
ACAMB President, Jide Sipe in an announcement warned that fraudsters have been more and more adopting refined strategies to impersonate trusted banking manufacturers and steal customers’ private info, making their schemes tough to tell apart from reputable communications.
“When a scam message carries your name, your phone number or your bank’s logo, it looks real. That is exactly why customers must slow down. No bank in Nigeria will ask you to confirm your PIN, password, OTP or BVN through a link,” Sipe mentioned.
Sipe acknowledged the efforts of banks to strengthen fraud detection and buyer safety, alongside regulatory measures launched by the Central Bank of Nigeria’s necessary cybersecurity self evaluation information.
He pressured, nevertheless, that these efforts should be complemented by buyer consciousness and vigilance, significantly when dealing with requests for delicate banking info.
“Banks can strengthen their security systems, but fraudsters continue to find ways to exploit unsuspecting customers. We must all remain vigilant. Always pause, verify requests through official channels and report anything suspicious before taking action,” he added.
Sipe urged customers to keep away from clicking hyperlinks in unsolicited messages asking them to confirm, reactivate or safe their financial institution accounts. He additionally warned against sharing private identification numbers (PINs), passwords, one-time passwords (OTPs), card verification values (CVVs) or BVNs in response to suspicious requests.
Customers ought to confirm such requests immediately with their banks via official cell purposes, verified social media accounts or revealed customer support numbers. Anyone who has entered banking particulars on a suspicious web site ought to contact their financial institution instantly to safe their account and block affected playing cards the place essential.
ACAMB reaffirmed its dedication to working with member banks, regulators and the media to boost consciousness of cyber fraud and promote safer digital banking practices as the usage of on-line monetary companies continues to develop throughout Nigeria.
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